Tutorio
Beta
All topics
For tutors
Parents & schools
Troubleshooting
My tickets
Contact support
Help Centre
/
Plans & billing
Plans & billing
Solo, Pro and Studio, AI credits, App Store and Google Play, invoices and refunds.
/
Manage, upgrade or cancel your subscription
Popular
Where your plan is managed depends on where you bought it: web (Stripe), App Store or Google Play.
1 min
Refunds
Popular
Our refund policy, how to ask, and why App Store and Google Play refunds go through Apple and Google.
1 min
Invoices and receipts
Download VAT invoices for web purchases; where store receipts live.
1 min
Credit packs, boosts and auto-recharge
Top up AI credits with a pack, buy a temporary boost, or let the wallet refill itself.
1 min
Studio: seats for a team
How seats work for tutoring companies and schools, adding and removing tutors, and billing.
1 min
Do students pay anything?
No. What's free, what's cosmetic, and how coins differ from money.
1 min
Other topics:
Getting started
Learning & practice
Tutor workspace
Account & sign-in
App & notifications
Parents & organisations
Privacy, safety & policies
Troubleshooting