Delete your account

1. Settings → Account → Delete account.
2. Confirm with your password (or re-sign-in with Apple/Google).
3. The account is deactivated immediately and erased after a short grace period in case you change your mind.

What's removed#

• Your profile, email, name and sign-in methods.
• Progress, scores, streaks, coins and purchases.
• Your place in any class, and your tutor's view of your progress.
• For tutors: courses you own (shared courses pass to the organisation on Studio).

What we keep#

• Invoices and payment records, for as long as tax law requires.
• Anonymous aggregate statistics that can't identify you.
• Safeguarding reports, where we are legally required to keep them.

Children's accounts#

A parent or guardian can ask us to delete a child's account by emailing from the parent's address with the child's username or email. We verify and action it within a few days. Tutors can delete username-only accounts they created from the student's profile.