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Parent guide
Guided path · 6 steps
Parent guide
What your child sees, what we store, and how to keep an eye on progress.
Start with step 1
1
For parents: what your child is using
A plain-English explanation of the app, what a session looks like, and the safeguards built in.
1 min
2
Children's privacy, explained
What we collect about under-18s, why, who sees it, and how the Children's Code shapes the product.
1 min
3
Following your child's progress
Where progress shows, what the tutor can share, and how to read a Review result.
1 min
4
Enrichment packs
Tutors share a pack of family-friendly activities around a topic; it opens from a link with no account.
1 min
5
Screen time, reminders and quiet hours
How much is enough, what the reminders are, and how to tone them down.
1 min
6
Reporting a problem (and what to include)
The fastest way to get a fix: what to send, where, and what happens to your ticket.
1 min